Comment on Amazon's system marked an item I returned a year ago as not received and charged me for this return, but the chat bot already knew they had received it.

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brygphilomena@lemmy.world ⁨2⁩ ⁨months⁩ ago

I ordered something like shampoo. It opened in the box and got everywhere. Amazon wanted me to return it for a refund. The box was soaked. No way I could have returned it.

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