Absolutely. I am not very good at it myself, but the best way to deal with these people is to ignore them. Without attention they get bored and do other stuff. Either that or you fight their nasty by being nasty in return. But they have no shame so you kind of have to sink to their level. I will admit I do that from time to time myself to release steam, but its not great for your mental state to do it a lot. Sorry about the ton of unsolicited advice, I just hate seeing it when trolls are tormenting people about things they have no business talking about.