It certainly wasn’t a thriving business, but I don’t think it’s purely a correlation isn’t causation situation. The points about clientele not adapting are probably valid, given the evidence suggests that they lost those loyalists on top of their nose dive.
And yes, it can work if you are consistent. Trader Joes is a good example, they are thriving and haven’t once did sales while virtually every other grocer does. Domino’s is set in their ways, though, although they’d probably survive if they blundered.
Cryophilia@lemmy.world 5 months ago
Doesn’t matter, actually. Now the idea is ingrained in the MBA equivalent of a brain, it will be a generation before anyone tries again.