Comment on Trying to buy right size bicycle wheel online
kevincox@lemmy.ml 5 months agoWhat I do is take a capture of the page, then if they haggle on the refund I can clearly show that the product is not the one I ordered.
Comment on Trying to buy right size bicycle wheel online
kevincox@lemmy.ml 5 months agoWhat I do is take a capture of the page, then if they haggle on the refund I can clearly show that the product is not the one I ordered.
Showroom7561@lemmy.ca 5 months ago
Absolutely!
And I’ve had companies offer me a discount on product, rather than a full refund or replacement. I always refuse and state how disappointed I am. They pretty much always follow up with a full refund or new product.
Hell, I even ordered an indoor spin bike, complained that it used non-standard crank arms, and they refunded me $100 to replace the crank arms and pedals! Just for stating that I was unhappy with one aspect of an otherwise great purchase.