Comment on Trying to buy right size bicycle wheel online
Showroom7561@lemmy.ca 5 months ago
I’ve had Amazon listings where the title, description, specs on the box, specs on the product, and the reviews ALL had different information.
Who creates these listings? AI?
That said, I strongly encourage anyone who shops on Amazon to complain about issues in your reviews, and contact the seller if ANYTHING is wrong with your product. I have a 99% success rate of getting replacements or a full refund while doing this (resulting in basically a free product), even if the issue is cosmetic or a personal dislike. Just be honest.
kevincox@lemmy.ml 5 months ago
What I do is take a capture of the page, then if they haggle on the refund I can clearly show that the product is not the one I ordered.
Showroom7561@lemmy.ca 5 months ago
Absolutely!
And I’ve had companies offer me a discount on product, rather than a full refund or replacement. I always refuse and state how disappointed I am. They pretty much always follow up with a full refund or new product.
Hell, I even ordered an indoor spin bike, complained that it used non-standard crank arms, and they refunded me $100 to replace the crank arms and pedals! Just for stating that I was unhappy with one aspect of an otherwise great purchase.