Comment on Softbank plans to cancel out angry customer voices using AI

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geissi@feddit.de ⁨5⁩ ⁨months⁩ ago

Besides providing verbatim records of who said what, there is a second can of worms in forming any sort of binding agreement if the two sides of the agreement are having two different conversations.

I think this is what the part about the missed nuance means.

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