Comment on Softbank plans to cancel out angry customer voices using AI
sneezycat@sopuli.xyz 5 months agoI see no problem: they can record the original call and postprocess it with AI live for the operators. The recordings would be the original audio.
geissi@feddit.de 5 months ago
Besides providing verbatim records of who said what, there is a second can of worms in forming any sort of binding agreement if the two sides of the agreement are having two different conversations.
I think this is what the part about the missed nuance means.