Comment on math checks out
dan@upvote.au 6 months agoWhere do you live that a store isn’t responsible for products they sell?
Comment on math checks out
dan@upvote.au 6 months agoWhere do you live that a store isn’t responsible for products they sell?
dual_sport_dork@lemmy.world 6 months ago
America.
Retailers are allowed to disclaim the merchantability and fitness for any particular purpose of the items they sell and most do. This is partially a blame-shifting exercise to reduce costs, yes, but it’s also a shield against the ceaseless horde of dipshits we have in this country who will willfully misuse a product and then immediately try to sue the retailer they bought it from when it doesn’t work or they hurt themselves with it via their own stupidity.
dan@upvote.au 6 months ago
Huh I didn’t realise that. I’m Australian but have been living in the USA for around 11 years.
Australia’s consumer laws are far stricter than the USA. In Australia, the store is responsible for fitness and quality of a product, based not just on its advertising but also what sales reps in the store say to you.
Stores must also accept warranty returns and not say that you need to go to the manufacturer. It’s not legal to say “no refunds”.
Products must last at least as long as a reasonable consumer thinks they should last. For example, a fridge would have to be repaired or replaced under warranty if it stops working after 4 years, even if the warranty is only 1 year, as most people would reasonably expect a fridge to last more than 4 years.
It means some stuff costs more, but it’s absolutely worth it for the protection you get.