As someone in the US, this rarely occurs but if it does it is usually when a place serves a large group (justified as the Extra difficult for serving so many people at once). If I saw this applied in another situation I would 100% consider that a tip, give them nothing, and never eat there again. If it was applied when I went in a large group I’d say it cam go both ways, but I’d definitely not go back there with lots of people again. Overall, I’d say it’s bullshit and a good proportion of the people I know would agree.
Hope your trip goes well
NiiicePants@lemm.ee 1 year ago
If they’re auto-charging it, don’t tip any extra on top. Check every receipt because in many places you’ll see they automatically add gratuity. This place is definitely shady for adding it as a “service fee” and then still putting suggested tip amount afterwards. I would say do not feel guilty and do not think twice. Service fee implies that it paid for the service.
DarkDarkHouse@lemmy.sdf.org 1 year ago
With any luck, this becomes widespread and ends tipping culture.
happyhippo@feddit.it 1 year ago
Let’s hope so, as someone who’s not used to it, I find it quite confusing and not really transparent. Plus it’s kind of a guilt trip every time. I would take a higher overall bill which covers staff salaries any day.
happyhippo@feddit.it 1 year ago
Thanks!