Reading the article, it’s not the content that caused the ban but sharing it to too many people (her beta readers) she was seen as a spammer.
Comment on What Happens When a Romance Writer Gets Locked Out of Google Docs
rufus@discuss.tchncs.de 1 month ago
Hmmh. Good reminder not to rely on these cloud services too much. And I mean the terms and services are kinda vague and enforced by a (rogue) AI. She could have stored murder mystery stories to the same effect.
erwan@lemmy.ml 1 month ago
rufus@discuss.tchncs.de 1 month ago
Hmmh. That is about a different author who said that on Instagram. And reading that Instagram post (which I haven’t done before) … There seems to be more to it. Sharing documents with explicit content with multiple people seems to be the issue. And that’d align with my experience. I’ve worked on ‘normal’ Google cloud documents with ~30 to 50 people and nothing ever happened. That could be coincidence but I suppose lots of people do that. Maybe it’s really the combination of the two factors.
admiralteal@kbin.social 1 month ago
Google loves to have entirely ai-driven moderation which makes decisions that are impossible to appeal. They are certain that one AI team lead is more valuable than 20 customer service agents. Meanwhile, YouTube shorts is still a pipeline to Nazidom and death by electrical fire.
Might be the worst customer service in the tech industry, though that's a highly competitive title.
They also don't offer replacement parts (even major parts like the charging case) for their headphones. So I guess they're intended to be a disposable product. Evil shit.
rufus@discuss.tchncs.de 1 month ago
They’re fairly known to do this. For YouTube creators it’s been this way for years. With nobody at the other side, just AI. Every now and then some YouTuber makes a video how they were able to restore their account against all odds.
And I think there is a general push towards AI powered customer support. I’m afraid in 10 years it’ll be very hard to reach anyone that can help you if it’s not the standard procedure. And it’ll be more a sci-fi dystopia. Wit lots of companies and contracts.