these people SHOULD be putting this negative pressure on them. It’s deserved

Was it not implied I agree with that when I said:

The angry customers and the state of the game are problems.

and;

• customers being disappointed and/or wanting a refund is perfectly reasonable

• people wanting the game to be better is also reasonable

I'm not going to defend the poor quality of the game because it's obviously bad (from what I gather, anyway - I've not played it myself) and should be improved.

?

I don't see why that would make my opinion stupid. Yes, the studio/publisher should be held to account for the crappy release. But a big part of holding them to account should be not giving them money for it in the first place; not just handing over money and then complaining afterwards. Complaining afterwards is reasonable for the people who did hand over money, but they should also hold themselves accountable for financially rewarding a company that puts out a crappy product - they're part of the problem.