And it’s a million times better for people trying to troubleshoot.
1 forum post can solve many problems, rather than having to have each person ask in a support chat that’s not searchable.
And it’s a million times better for people trying to troubleshoot.
1 forum post can solve many problems, rather than having to have each person ask in a support chat that’s not searchable.
IronKrill@lemmy.ca 2 months ago
Technically Discord is trying to solve this with rheir threads feature, but I’ve found either the server owners don’t force it or the users don’t use it. Either way, it sucks.
asexualchangeling@lemmy.ml 2 months ago
You still have to sign in to use discord, thus making it kinda garbage for support
merthyr1831@lemmy.world 2 months ago
The threads/forum feature on discord is just awful. Topics get buried and I think the general ethos of discord encourages people to just spam in the chat channels rather than wait in a forum for help.
meldrik@lemmy.wtf 2 months ago
Can’t find the answer via a search engine though. You first have to find out where to look for the answer, before you can ask it.