Comment on This grocery store charges a hefty handling fee and asks for a tip when using online ordering.

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scutiger@lemmy.world ⁨7⁩ ⁨months⁩ ago

typically aren’t paying employees to do shop for you

The employees are paid hourly to be at work and do what they’re told, basically. It’s not like asking an employee to pick groceries for an order costs the company extra. The employee is already being paid to be there whether or not they pick your order.

The fee is being charged because they know you will pay it, not because it’s an extra cost.

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