Comment on How do companies that use AI for things like AI customer service representatives pay the AI company for its use ? It is a token based thing per call or just a weekly billing ?

• trxxruraxvr@lemmy.world ⁨1⁩ ⁨week⁩ ago

  In most cases the client company is too small for the AI company to be worth making a custom contract, so just look up the standard contacts from some of the big AI providers.

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• elgordino@fedia.io ⁨1⁩ ⁨week⁩ ago

  Mostly it’ll be per token based billing. How h depends on the quality of the model being used.

  Companies will often use a platform like AWS Bedrock or OpenRouter and use models through that. It gives them a consistent interface to many different models from many different providers under a single contract.

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