Comment on The people have spoken, and they want to speak to real live humans, not a rail ticket self-service app | Gaby Hinsliff

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mackwinston@feddit.uk ⁨1⁩ ⁨year⁩ ago

They aren’t sitting there twiddling their thumbs for 12 hours, they are providing a service which evidently people value. “Savings are savings” is the kind of argument an accountant who knows the cost of everything but the value of nothing would make.

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