was only open for 12 hours a day
That's still plenty of time. "It won't save much compared to...." Is almost always a bad argument. Savings are savings and labor is expensive.
The ticket machines not being up to the task is a reasonable argument though. I can't comment on that.
mackwinston@feddit.uk 11 months ago
They aren’t sitting there twiddling their thumbs for 12 hours, they are providing a service which evidently people value. “Savings are savings” is the kind of argument an accountant who knows the cost of everything but the value of nothing would make.
bioemerl@kbin.social 11 months ago
We're talking about the cost a human being sitting around selling tickets to people. You can value that service all day long, but if the human being is wasting their life doing something a machine could do you're literally wasting human life.
If a job can be killed. Replace it. This isn't about money, money is a proxy for what actually matters. Time and resources.
Human potential far surpasses selling you tickets, and any human potential wasted in this way is a tragedy.
mackwinston@feddit.uk 11 months ago
The ticket office staff don’t merely sell tickets - and I know because I’ve done the job - much of the job is assisting people in a way a machine still cannot.