Comment on The people have spoken, and they want to speak to real live humans, not a rail ticket self-service app | Gaby Hinsliff

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bioemerl@kbin.social ⁨1⁩ ⁨year⁩ ago

was only open for 12 hours a day

That's still plenty of time. "It won't save much compared to...." Is almost always a bad argument. Savings are savings and labor is expensive.

The ticket machines not being up to the task is a reasonable argument though. I can't comment on that.

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