Comment on My ex wants me back
grayman@lemmy.world 5 months agoThe employee was gaming the system. If you’re canceling, they’re required to hound you. If you’re moving, it’s just a few clicks with no rebuttal from the system. The employee just didn’t want to hound you because they’re as tired of charter’s crap as you.
ilinamorato@lemmy.world 5 months ago
Unless you have some insider information, I think that might just be what they do anytime sometime comes in to the store instead of calling. There was a manager nearby, who seemed to know what she was doing the whole time.
I dunno. It seemed like a standard procedure to me.
grayman@lemmy.world 5 months ago
Yeah I have insider info. The managers are the same. Most are normal humans that would rather focus on selling the service to someone that wants it. Charter is a complete mess right now. People are fed up with the terrible upper management.
ilinamorato@lemmy.world 5 months ago
Oof. That’s a rough spot to be in, terribly sorry and good luck. Thanks for being a normal human.