Comment on Discussion Thread 👽 Tuesday 18 August 2026
SpinMeAround@aussie.zone 4 days ago
Business brags about 24/7 support… with emails that get ignored, a phone number that goes nowhere and a “live” chat that isn’t responding. Time for social media passive aggressiveness.
tombruzzo@aussie.zone 4 days ago
Time to see if they paid for the social listening feature in their social media management tool
SpinMeAround@aussie.zone 4 days ago
Finally had to close the chat after 4 hours of waiting, got a half hearted “sorry, we’re reaaaally busy” message 15 minutes later. I doubt that many were waiting 4 hours for a freakin’ live chat response, so I vote completely unmanned for the afternoon and just checked in on during the last halfa. Sent a very plain “do as I command” email, complete with attachments of all previous emails sent and a copy of the chat history. I’m not asking for much, just a return address I can send this bloody thing back to.
Can’t wait to get this resolved, leave them a narky review about the lack of support and block them so they stop appearing in my feed.
/end rant