Obligatory ‘Fuck Google’.

They should just straight up put a big, red exclamation mark on averages for places where unusually many reviews are removed, with an appeal process for the business, not the users.

On that lawsuit thing thought: You don’t risk anything by appealing. Courts don’t care what Google has to say. The business can sue you right away, they don’t need to remove anything first. If what you said are simple facts however, there is nothing they can do. Nothing but ask Google to remove it anyway.