you don’t know what you’re talking about do you. why did you even bother typing all this up if you don’t know shit.

the drivers are paid more or less constant and they can see the total payout and mileage. an order that doesn’t have tip attached will slowly increase in payout until a driver takes it. so those orders tend to be slow.

orders do get ignored all the time and people complain about cold food all the time too.