I did contact NVIDIA customer support too, but haven’t heard back since the ticket was not real-time chat. EA customer support was a chat though, and resolved the problem for me 😌

I’ll see what NVIDIA responds back. I think this might have some work for steam too, since I play this EA game via steam, but EA is not officially playable via GFN, but steam is. So I think there’s a lot of complications there to shift through.

I did try to contact steam too, but they have no contact info for this kind of problem, rather forwarded to EA.