If people are paying money for movie tickets, they are purchasing a product. Yes, their opinion on a product they paid hard earned money for matters.

If admission to a movie were free, then I might agree with you. But if people are paying for something, then it’s a product. If anything it’s Hollywood assholes that have a screwed up sense of entitlement in this scenario. It’s just another instance of wealthy people not appreciating the people who buy their products.