Is the business model not attempting to offer a lower cost product by having less employees and having the customer do more labor and use their time? On a macro level, those were jobs, people’s livelihoods. Now they’re self checkout areas with cameras, soon to be AI.
Is that a good thing? It’s an honest question. What is the logical endpoint if consumers aren’t able to consume given that less and less work (aka trading your time/labor for currency) is available?
athatet@lemmy.zip 2 weeks ago
Not really. Their business model is, let’s have the customers do the work then we can charge them less cause we’re not paying workers. Just a heads up, that’s what shadow work is.