Comment on Indie dev defends criticism of Steam refund abuse amid review bombing of his game: 'It's wrong to refund a game after having fun with it and completing it'

ChaosSpectre@lemmy.zip ⁨1⁩ ⁨day⁩ ago

Realistically need a better solution for refunds, especially for indie devs. 2 hours just isn’t enough time for shitty games to reveal themselves sometimes, but its also more time than some absolute gems take to beat.

People mentioned achievements, but thats unreliable as even I can spoof achievements on steam last I checked.

Valve can’t be expected to manage every refund request thoroughly, and devs can’t exactly be trusted to respect those requests if they were in charge of them being its literally losing money, but theres gotta be some way to reliably refund a customer without it being abused to harm an innocent dev.

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