He’s had like what 2 weeks and all he can say is “I’m sorry, we’re not Nazis”?

What I want to see is accountability, I want a real explanation for how it was created in the first place. I want to know why their first 2 responses were so all over the place and didn’t explain what happened but tried to deflect. I want to see what their plans are to ensure this cannot happen again. An apology on its own doesn’t cut it.