Comment on Samsung's SSD warranty policy scammed me so I'm taking them to court.

Transform2942@lemmy.ml ⁨4⁩ ⁨days⁩ ago

• AmbitiousProcess@piefed.social ⁨4⁩ ⁨days⁩ ago

  I love it. Does more than just a lawsuit on its own since it simultaneously does public awareness and advocacy work, plus it’s kinda just entertaining to see people have beef with corpos

  source

  • Transform2942@lemmy.ml ⁨4⁩ ⁨days⁩ ago

    Yes exactly it creates an unsolvable public relations crisis for the corporation and they can’t use any of their favorite dirty tricks to get out of it

    source

    • AmbitiousProcess@piefed.social ⁨3⁩ ⁨days⁩ ago

      Yup.

      Pull some strings to keep stories out of traditional print media about it? The stuff on social media has already been clipped and reposted a billion times.

      Buried the plaintiff’s legal team in paperwork? Here’s another video on your obviously scummy tactics that clearly indicate to most average people you’re not acting in good faith and probably have something to hide/defend that’s unjust, making even less people trust your company going forward.

      Know you won’t get sued for that much because it’s just one claimaint? A ton of people who watched the videos now want to sign on to a class action.

      The only solution if they’re truly in the wrong is to fix the problem, or pay up in court.

      …

      Or hope it blows over because people’s memories are notoriously short so that sometimes works too 💀

      source

      • Quexotic@beehaw.org ⁨1⁩ ⁨day⁩ ago

        Thanks for spelling out the double (triple?) Bind that they’re in. Let’s hear it for the growth of the fifth estate!

        source
• scops@reddthat.com ⁨4⁩ ⁨days⁩ ago

  Does Rossman qualify as an influencer? He seems too… competent for that term. I see him more as a consumer advocate

  source

  • iocase@lemmy.zip ⁨4⁩ ⁨days⁩ ago

    He influenced me to hate apple and support right to repair.

    I know what you mean but he’s the definition of influencer just instead of selling vapid sponsored products he’s selling 44 minute long autistic rants where his hyper fixation is consumer rights.

    source

    • Transform2942@lemmy.ml ⁨4⁩ ⁨days⁩ ago

      I personally define influencer as “someone who makes social media content for a large percentage of their income”

      I know it has a derogatory connotation for many people though

      source

      • Sina@beehaw.org ⁨4⁩ ⁨days⁩ ago

        I’m not sure if that applies to Rossman actually.

        source

        • -> View More Comments
      • hanke@feddit.nu ⁨4⁩ ⁨days⁩ ago

        Yeah that’s how most influencers work. But there are others as well.

        source