Keep in mind this includes refunds for small, individual items in the order (like a sauce packet or missing drink). It’s nice to get a few bucks back if something was forgotten. I’ve only fully refunded my order like once.
Comment on Why would anyone doordash food from a place that already does delivery?
14th_cylon@lemmy.zip 2 days agoif i had a customer demanding refunds so frequently they can make a 9 out of 10 statistic, they would already be on a blacklist…
hoch@lemmy.world 2 days ago
jaycifer@lemmy.world 2 days ago
If I used a service that messed up my orders frequently enough to make such a statistic, I’d stop using that service.
hoch@lemmy.world 2 days ago
How does Doordash have any control over the restaurant messing up my order?
jaycifer@lemmy.world 2 days ago
The driver could check that all of the stuff is there before bringing it to you. At the end of the day why should I care more about how the mistake happens than that it happens?
hoch@lemmy.world 2 days ago
I get what you’re saying, but usually the bag is sealed from the restaurant with a sticker. The driver is not able to check the items.