Comment on I'm locked out of my 6 year old Chipotle account because they now say my email address is invalid when I login. Here is me asking for their help:

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force@lemmy.world ⁨1⁩ ⁨year⁩ ago

Nah, it’s just a old school chat bot following a predefined flow chart. And in this flowchart someone implemented an improper email check.

yes but that would be an AI still

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