I worked as a cable installer in a small town around this time. There were only two employees. Myself and the manager. We just had gotten. The entire town wired so we had lots of folks transitioning from the shitty old satellite internet to wired cable “high speed”. The first month so many kids started downloading from Napster that it would stall out our speeds at night. At the end of the month the overage bills were huge. Kids were downloading so much we spent the next month driving around to each customer and explaining upload and download limits. It was nuts.