Wow, I’m really sorry you went through that but it makes me want to suggest using something like privacy.com for future subscriptions and purchases. You can create virtual cards that you can make merchant locked(so if a scammer got the number, they couldn’t run it), one-time use, and with a total or monthly limit. In this case, you could have simply paused or canceled the card you used for of as you were being told you needed to write a letter. I’ve used it for years in this manner and I’ve never paid a dime for the service, their free tier provides everything I need.
Comment on Planet Fitness has a "No Commitment" membership, with a Commitment Length and buyout fee.
nocturne@slrpnk.net 1 week agoWhen we canceled, they did not actually cancel. We got a surprise charge while on vacation, which was just enough to nearly drain the account. When I called they said I had to cancel by sending a letter.
I called my bank instead reported the card missing and left it at that. Never heard from PF again.
schwim@piefed.zip 1 week ago
YarrMatey@lemmy.dbzer0.com 1 week ago
I went through something similar while trying to cancel, only instead of a vacation it was somewhere I completely moved to that no longer had planet fitness. Going back and forward with the gym via phone and then letters went nowhere. I finally put a stop on my debit card to end things. I heard they go after people in court or collections at that point, but I was never contacted again about it.