Honestly, online service platforms have come up with so many odd and manipulated behavioural patterns they shove down their customers’ throat as long as it makes them money…
If an A/B test actually showed that offering to pick up your food from a traffic accident site led to better customer satisfaction outcomes than just cancelling the order I seem them doing this 100%
brucethemoose@lemmy.world 1 day ago
I mean, I saw the community and even I have to think of it.
It “nottheonion” adjacent.