Maybe the real issue is the idea of a “collaboration tool”. You could argue the only such ambitious tools I’ve tried are lotus notes and Microsoft Teams, and both were horrible: lots of services but in an ugly ui with poor usability. Teams and unreliable phone and notes didn’t have it at all.

It’s much better dealing with a set of tools containing better implementations of the feature you want. Maybe it’s just not useful trying to cram that much functionality into one tool.

And yes I’ll name names, I currently get much better results from

• zoom for calls (especially with their generated summaries!)
• slack for texting
• files in a variety of tools specific to the need