The new “AI” of one of Czech providers is super annoying.

“Thank you for calling. To make sure it’s you, use your keypad to enter your numerical password.”

“You entered 123456 [they say it way too quickly but OK, I have a feature phone so no butter finger errors]. Is that correct?”

(At this point, you cannot proceed until you say “Yes”. Typing the number again (or anything else) will not help, you’d just hear “We couldn’t hear that. Can you try again? To make sure it’s you, use your keypad to enter your numerical password.”)

“Yes”

“Thank you for verification. Please tell us what your problem is-”

“Human”

“We couldn’t hear that. Can you try again?”

“Human”

“Are you sure you want to talk with our operator? The average wait time is 5 minutes.”

“Yes”

(2 minutes of awful music and nagging to press 1 to reconnect to the bot)

“I have a question about your ToS since your website is down. Also, I don’t ever want to speak to the bot again, can you bring the USSD text service or voice keypad menu back?”