Why doesn’t the customer just take the couple of minutes at the beginning of the month to dispense the blister packs into a daily pill box organizer?

Or just take a pair of scissors and round off the edges?

Just saying the problem is as easily or more easily solved by the customer as it is by the tech.

Certainly no medication should just be thrown out because the packaging is inconvenient. Making the techs take more time just means making the meds more expensive than they already are.

Obviously the real answer is to overhaul the whole system, but we live under an oligarchy here. Individual people have no power past barely the local level.