Comment on Trying to activate a new BT account
Zizzy@lemmy.blahaj.zone 1 day ago
Is there any valid reason to set a minimum wait time of 10minutes? Because i cant think of any.
Comment on Trying to activate a new BT account
Zizzy@lemmy.blahaj.zone 1 day ago
Is there any valid reason to set a minimum wait time of 10minutes? Because i cant think of any.
groet@feddit.org 1 day ago
Because somewhere on their side they have a synchronization process that runs periodically every 10 minutes. If you click the link directly some of your information will be sent to a system that doesn’t yet know the link has been sent because it wasn’t synchronized.
Complete failure of design but from an IT standpoint it is understandable.
tabris@lemmy.world 1 day ago
Unfortunately BT’s systems are a hodge podge of different systems written and built over the last 40+ years, in various states of development from brand new, bleeding edge, to abandoned, running on an excel spreadsheet. To say the overall system was “designed” is to misunderstand the size and complexity of BT and its legacy systems. The fact that it works at all is a miracle borne out of the sweat and talent of great engineers hampered by busybody managers.