melfie@lemy.lol 2 days ago
It’s funny how many of my choices are made based on whether I can do something on a website vs. being forced to make a phone call. Currently, I’m looking for a vet to get my cat spayed, and all the ones close to me require a phone call, so I’m contemplating a longer drive for an appointment I can schedule online vs. having to call to make the appointment.
To be fair, the phone experience of increasingly more companies is just fucking terrible.
Menus over menus. Trying to get to speak a person that isn’t from India is pretty fucking hard. You usually arrive at a voicemail and don’t know when you will hear from them.
Might as well cut the bullshit and find a straight forward experience online instead.
I have what must be a tiny one.
The same lady (or maybe it’s 2) is always the one I speak to when I call (and see at the desk). She handles dispensing the medication and checkout too.
I’ve only seen other people there maybe 3 or 4 times.
Same place my parents took the cats they had when I was born.
Magnum@lemmy.dbzer0.com 2 days ago
Its not my cats fault that I’m fucked up so I always make my choice on what’s best for them. They like to reduce the time in a container to a minimum.