It’s now a requirement to be able to book appointments online I believe?
Comment on Patients clogging up A&E with hiccups, sore throats and niggles
Th4tGuyII@fedia.io 1 day ago
While it certainly seems like a bunch of idiots taking the piss - the reality is that our GP system is in utter shambles, and has essentially forced people into using A&E as an intermediate.
Think about it. Besides pensioners and SAHPs, who actually has the time to sit by the phone at 8am in the morning and call the split second the GP opens for just a chance of seeing them that day at a time that is most likely going to be during your work day - meaning you'll need to get permission just to go!
Oh, and almost no GP has an option to book appointments in advance, and those that do often have them weeks in advance.
So what exactly are you supposed to do??
Fight on the phone every day, possibly for multiple days on end, or wait so long for an advance booking appointment that you may very well end up needing to go to A&E anyways!
The only other option that has recently opened up is going to your pharmacist, but they're already busy enough as is, and will likely end up buggered the same way if we don't fix our GP system first.
Nighed@feddit.uk 1 day ago
mjr@infosec.pub 11 hours ago
Yeah, good luck with that. GP businesses ignore this requirement widely, the Care Boards are too dysfunctional to make them comply and the Department of Health seems too broken to fix the Care Boards. The new government seems to be starting to fix things, but it’s like turning a charging mammoth around and the Treasury don’t really want to give them enough pull anyway because the right-wing press are trying to scare financiers already about how much they’re spending.
echodot@feddit.uk 16 hours ago
It shouldn’t be the individual surgeries organised this. It should be just part of the NHS website. We don’t want 200,000 different websites all looking different all with slightly different options
mjr@infosec.pub 11 hours ago
It should be just part of the NHS website
Should it, though? Do you want central government knowing when you’re seeing your doctor? Perhaps even controlling your access?
Government should maybe provide templates, software, certificates and so on, but not hosting.
tal@lemmy.today 1 day ago
Oh, and almost no GP has an option to book appointments in advance, and those that do often have them weeks in advance.
I’m in the US, but you guys also have private sector GPs, and those guys have dramatically-shorter waiting times than the NHS ones, right?
mjr@infosec.pub 10 hours ago
Technically, we only have private-sector GPs, but most work mainly under contract to the NHS. This is a consequence of how the NHS was created in the 1940s.
Some offer private services too and some only do private work, but try it for yourself. Throw a pin in a map of England and try to make a private primary care appointment. You’ll often end up in the nearest city or large town, maybe 30-50 miles away if not on the big city spine. Not convenient, and then there’s the cost, often £150-200 for a first short appointment urgent package. Unless you’re already subscribed to private healthcare at “from £11.32 to £127.89 per month” to quote one private mutual, it’s not an option for most people (and why should it be needed if we’ve paid our National Insurance…)
MrScottyTay@sh.itjust.works 13 hours ago
No, not really. And even if there are, you’re not always guaranteed you can even get onboarded into a local GP surgery. So most people are stuck with whoever they are currently with.
MurrayL@lemmy.world 1 day ago
Don’t forget the other option that started appearing during COVID: having to send a message to your GP via their surgery’s website, which they won’t read properly.