Comment on TikTok š¤” š©
tal@olio.cafe āØ14ā© āØhoursā© agoThis shit should really be illegal.
I suspect that if you mandated human support for unpaid services that the Threadiverse wouldnāt exist.
Comment on TikTok š¤” š©
tal@olio.cafe āØ14ā© āØhoursā© agoThis shit should really be illegal.
I suspect that if you mandated human support for unpaid services that the Threadiverse wouldnāt exist.
Armand1@lemmy.world āØ12ā© āØhoursā© ago
Thatās fair enough.
I think there is some rule that you just provide contact details somewhere on your website, though some companies try super hard to hide it.
The problem is sometimes the contact method is 12 layers of FAQ pages and web forms. Trying to reduce load is one thing, actively avoiding resolving issues is another.