Comment on Updates that don't tell me what is being updated
Sneptaur@pawb.social 5 days agoDevelopers very seldom communicate in a way that pleases their company leadership. There’s a reason support, sales and marketing people have jobs. If companies didn’t need them, they would cut them to save cost.
However, the developer should be able to put down their changes and whomever is in charge of communications should be using the change log as a chance to communicate to end users the changes in a friendly way. Not this nonsense. LLM could do it but it, but it’s best to have it written by a person.
balance8873@lemmy.myserv.one 5 days ago
This seems like roughly what I said except discounting the idea that a changelog, marketing communication, sales communication, and support are all wildly different. I don’t want some dumbass in sales or marketing who can barely add two numbers together without a calculator trying to explain that Firefox fixed several crashes in the latest release. Similarly I wouldn’t want a developer trying to psychologically manipulate you into buying something you don’t need – that’s why you hire sociopaths.
Sneptaur@pawb.social 4 days ago
Wow, tell me how you really feel about sales people. Jeez.
balance8873@lemmy.myserv.one 4 days ago
I think it’s a universal experience if you’re an engineer who does customer facing work. Every salesperson I’ve worked with has been either extraordinarily stupid or a sociopath who overpromises something that doesn’t exist so they can get a commission, regardless of the fact that the thing they sold doesn’t work and sometimes cannot work. They are a scourge upon this planet and if they all disappeared overnight the world would almost certainly be a better place.
Marketing otoh I just don’t have a lot of respect for. Sure, they lie and use made-up phrases, but they’re company-approved lies so you’re usually not on the hook for making their lies a reality. The salespeople have to bend those lies into a bullshit “design” first before it personally impacts you. Plus marketing folks don’t have commission, so they aren’t as personally invested in feeding some made up shit to any given random asshole group lead or director, which is refreshing.