that bullshit where they started serving fries in those dollar shop shitty chrome baskets with that stupid overpriced “create your own” was the turning point I noticed when they lost track of what they were and suddenly thought they were a gourmet burger joint.

that initiative failed, the “gourmet” burgers are relegated to a niche menu item with like 2 choices that hardly anyone orders, so instead they just jack the prices on everything else as though it’s “fancy enough”. I only go there where there is actual cheap deals in the app, and for free coffees earnt through the app. their everyday prices are a complete joke for what they provide