Comment on HBO Max is removing features from my plan without reducing my price.
BoiLudens@lemmy.world 7 months ago
Ja I got the email today, and I’m like, what new features? This is anti new features.
Comment on HBO Max is removing features from my plan without reducing my price.
BoiLudens@lemmy.world 7 months ago
Ja I got the email today, and I’m like, what new features? This is anti new features.
Candybar121@lemmy.world 7 months ago
if you want to try your luck, I suggest contacting their customer support to notify them of this issue. I did too.
wildginger@lemmy.myserv.one 7 months ago
Did you cancel during that call?
Because they put your concerns in a furnace, if you didnt.
KnightontheSun@lemmy.world 7 months ago
And what did that do for you?
Candybar121@lemmy.world 7 months ago
absolutely nothing. But they said they will inform someone of my complaint.
baronvonj@lemmy.world 7 months ago
Customers cancelling over the shrinkflation, and leaving the feedback as to why you’re cancelling, is really the only thing that companies will respond to. Because of their fiduciary responsibility to their share holders, their share price is all that drives these decisions.
KnightontheSun@lemmy.world 7 months ago
Gotcha, the expected response.
I would cancel if I were the customer, but I have a peg-leg and an eye patch already. Good luck!