I have (had?) a similar problem with my 8bitdo Pro 2 controller. I wanted to swap the buttons, took it apart and found out that there are grooves on the buttons so they wont fit the right way up when swapped. I think the grooves keep the buttons from rotating but they could have done it in a way that the buttons can still be swapped the right way up. Possibly its done so they can sell first party buttons with X Box layout? Over time I was able to simply swap the buttons in my mind so I know where the buttons are depending on the platform I’m playing without actually having to look down at the controller. But I’m with you on this one.