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The things literally constantly provide false information about the products and services they were implemented to represent. I have directly experienced this, as well as heard the same from people I know personally.

This creates an awful situation. If the AI laundromat assistant says “Yes, we offer drycleaning!” I have not actually obtained any information about that question. Maybe they do maybe they don’t. How do I proceed?

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Rhynoplaz@lemmy.world ⁨1⁩ ⁨month⁩ ago
If you’ve worked in sales, you’d know that providing false information about goods and services has been standard long before AI.

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- rayquetzalcoatl@lemmy.world ⁨1⁩ ⁨month⁩ ago
  Haha, I’m not sure “we were going to lie to our customers anyway 🤷‍♂️” is the best pitch for the pros of AI
  
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  - Rhynoplaz@lemmy.world ⁨1⁩ ⁨month⁩ ago
    It’s not pro AI, just anti-human.
    
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- Carnelian@lemmy.world ⁨1⁩ ⁨month⁩ ago
  Yup and then they lose business and their reputation tanks if the problem employee is not identified and corrected.
  
  Hey how’s the economy doing now that these business have all rolled out the chatbots btw?
  
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  - Blue_Morpho@lemmy.world ⁨1⁩ ⁨month⁩ ago
    If that were true Tesla would have been out of business years ago.
    
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    Carnelian@lemmy.world ⁨1⁩ ⁨month⁩ ago
    How has Tesla’s reputation been?
    
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