Just because Don was bad, doesn’t make Phil good. He did a lot right at the start, but in the last few years he has basically driven Xbox as a brand into the ground. He’s the one that has pushed “everything is an Xbox” which basically means they have no product. Even the Xbox handheld is just a product from a different company with an Xbox logo slapped on.

He also pushed the primary focus of the company into a subscription service, rather than being a platform to play games. Not to mention, Microsoft has spent the last couple of years buying up a ton of competitors, only to shut down a ton of them and lay off the devs. Ultimately, I think he puts on this persona of being a “gamer” like you. But it’s clear by the actions of the company that he’s just another suit destroying the industry for profit.