350% increase in spilled fuel. How much fuel were the full service attendants spilling? Not much at all, I think is what that stat is trying to imply. Why did they report it as a percentage? So you wouldn’t know how much would be spilled, I’ve never spilled fuel when gassing up my car. I doubt many people have spilled much at all–and certainly not routinely.

All that aside, I like to see people employed.