Comment on Living a lie
Caesium@lemmy.world 2 months agoDamn if only customers treated me as a person
You have utterly failed to understand the assignment. You could not have wrote a worse response if you fed it through AI.
“Customers don’t treat me like a person. 😢”
That’s because they don’t see you as a person, because you don’t treat them like a person. Know what? This conversation is hopeless. You do you.
Idk I start out all my interactions with a positive neutral perspective and because I tell a customer I can’t take a return because the website says so I guess that means its 100% in their right to yell and berate me.
I genuinely have decent interactions most of the time because I DO treat people well, but I certainly don’t get the same respect back.
How about this? HANG UP THE FUCKING PHONE. Heard my wife do this today. You get one chance to be an ass, then fuck you. “But MY job, bla, bla, bla.” She works for the largest company of it’s kind. She hangs up.
And BTW, English is her second language, so imagine the racism and abuse people start with. Yet she’s rocking out and next in line for a promotion. Yet native English speakers get their ass kicked. One must wonder what is happening. Must be the customers, couldn’t be the rep.
You have big “tipping the waitress a penny for bad service” energy
My brother in Light I can’t hang up a physical interaction.
dis_honestfamiliar@lemmy.sdf.org 2 months ago
and I’ll add: Damn if only my performance wasn’t tied to customer’s rating, aka 5 stars rating.
shalafi@lemmy.world 2 months ago
So, treating customers as faceless idiots working out for you? Maybe treat them like people who need your aid? Is kissing ass the only way you know to interact with strangers whose approval you require?
dis_honestfamiliar@lemmy.sdf.org 2 months ago
Treating them like regular people didn’t score 5 stars customer feedback. Kissing ass was what worked more consistently.
Caesium@lemmy.world 2 months ago
Dude I spite my corpo by never even bothering with a 5 star junk. Most of my managers hate me cause of it but tacking on ‘pls give me 5 stars uwu’ and the end of a transaction seems even less human than anything I wouldve said prior. Nowadays in work in a part of the store that doesn’t have a review on the receipt so its not a problem to me, but ive always seen word of mouth as a better source than any kind of review. So I’d rather give a genuine experience and hopefully have folk tell their friends about the nice gal that helped them or whatever.
But no apparently I’m doing it all wrong according to this guy were arguing with lol