Comment on Why is it so hard to buy the same toothbrush twice?

Glitch@lemmy.dbzer0.com ⁨1⁩ ⁨week⁩ ago

• LanguageIsCool@lemmy.world ⁨1⁩ ⁨week⁩ ago

  I’ve always thought about behind a subscription service with an impossibly obfuscated cancellation process is a person who added “increased customer retention rate by 20%” to their cv.

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  • Glitch@lemmy.dbzer0.com ⁨1⁩ ⁨week⁩ ago

    Ugh that’s so true, thanks, I hate having that thought in my head too

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