Comment on Clothes company cannot "cancel" an order that hasn't shipped, must ship it and do a return.
jakeuphigh@lemmy.today 1 week ago
Wow that’s crazy.
I can imagine the situation where the order is committed and already getting processed in the warehouse and they don’t have a way to stop it going out the door, but if they’re able to intervene and add a return slip then that is just inexcusable
papalonian@lemmy.world 1 week ago
My thoughts exactly! Like if it were one of a hundred orders sitting in a pallet I’d get it. But I’m just imagining a cartoonish situation where the person on the phone is going, “these pants? This order right here? Ahh, yeah, I am physically incapable of not sending it out, but I can put a return label on it for you!”