It’s almost never an internal error. The vast majority of the time it’s vpn blocking or some such bullshit.
Comment on Oops, something went wrong!
Thaurin@lemmy.world 2 days agoIt’s not that it’s an internal error that is not handled properly. They don’t want to tell you the exact error message and detailed information around that, because it would expose the internal state of the backend and that would be a security issue. There is really nothing more that they can tell you, except that a developer needs to look at this (and possibly thousands to tens or hundreds of thousands of similar logged errors).
Cryophilia@lemmy.world 1 day ago
Forester@pawb.social 2 days ago
LMFAO. I probably have to truncate at least five error log files a week on various vps servers at my company because they fill the SSD and crash the OS. We rent servers we don’t dev them for our cx.
Thaurin@lemmy.world 1 day ago
Are you not rotating your logs with for example logrotate?
Forester@pawb.social 1 day ago
To reiterate, they are not my logs. It’s not my server. It’s a server that the customer is renting and not maintaining and we’re not going to purge their data unless they ask
Forester@pawb.social 1 day ago
So literally just found somebody’s exim main log archive.gz that was 12 GB and this is an archive from 2023. I have no idea why it even exists on this mans server still and was not reclaimed with the rest of its older brothers
perishthethought@lemm.ee 2 days ago
Maybe then, the message could be, “An internal error has occurred and we’re going to work on fixing it but there’s nothing you can do to fix it yourself right now”. It’s the “Oops” that fries my grits.
cattywampas@lemm.ee 2 days ago
I do agree, the whole “oops sowwy” with a sad Labrador vibe is a little irritating. But I guess they do it cause it’s a harmless and layman-friendly response.
AwesomeLowlander@sh.itjust.works 2 days ago
If you’re tech-savvy enough to want detailed error messages, you should also be tech-savvy enough to understand the implied message you just typed out. The ‘Oops’ isn’t for you, it’s for the average user.