Shhhh, its just the lazy devs who also work super hard to make it terrible. /s

Everyone thinks their game of choice has bad match making, but it’s just salt most of the time and doesn’t pan out when actually tested and measured objectively. If match making was perfect they would win 50% of the time, but perfection is impossible because the system can only work with the players online right now. Those players aren’t equally good every day, either, nor are they equally good against all other players, or on all maps. It’s a moving target.

That doesn’t even touch on cross play, or premade teams, which further complicate it.